Business Owner Terms

These Business Owner Terms apply when you submit, claim, verify, manage or update a business profile on Einzeo.

They apply in addition to the general Terms of Use and Privacy Policy.

By submitting or managing a business profile, you agree to these terms.

1. Authority to represent the business

You confirm that you are:

• The owner of the business
• An authorised employee or representative
• A person who has permission to submit and publish the information

You must not claim, edit or verify a business profile without proper authorisation.

Einzeo may ask you to provide evidence showing that you are authorised to act for the business.

2. Accurate business information

You are responsible for ensuring that all information you submit is accurate, lawful, complete and reasonably up to date.

This includes:

• Business name
• Business category
• Address and location
• Telephone number
• Email address
• Website and social-media links
• Opening hours
• Services and products
• Prices and offers
• Business descriptions
• Images and logos
• Professional qualifications
• Licences and registrations
• Accessibility information

You should update the profile when important information changes.

You must not knowingly publish false, deceptive, exaggerated or outdated information.

3. Legal operation of the business

You are responsible for ensuring that your business, products and services comply with all applicable laws and professional requirements.

This may include:

• Business registration requirements
• Trade or professional licences
• Tax obligations
• Consumer-protection rules
• Price-display requirements
• Advertising rules
• Data-protection obligations
• Industry-specific regulations
• Insurance requirements
• Health and safety requirements

Publication or verification on Einzeo does not confirm that these requirements have been satisfied.

4. Rights to submitted content

You may only upload or submit content that you are legally allowed to use.

This includes:

• Logos
• Photographs
• Videos
• Trademarks
• Business names
• Descriptions
• Product images
• Documents
• Personal information
• Other uploaded material

You confirm that you own the relevant rights or have obtained all necessary permissions.

You must not upload content that infringes copyright, trademark, privacy, publicity or other third-party rights.

5. Personal information

You must have a lawful reason and all necessary permissions before submitting personal information about another person.

This may include:

• Employee names
• Personal telephone numbers
• Direct email addresses
• Photographs of staff or customers
• Professional biographies
• Identity or contact information

Do not publish private, confidential or unnecessary personal information.

You are responsible for informing relevant individuals where required by applicable data-protection law.

6. Public business information

Information entered into public business-profile fields may be:

• Displayed publicly on Einzeo
• Visible to users without an account
• Indexed by search engines
• Shared through links or search results
• Used to present and promote the business profile

Do not enter confidential information into public fields.

Private verification documents, passwords, account credentials, payment information and sensitive personal documents must not be entered into public profile fields.

7. Verification

Einzeo may offer verification or ownership checks for business profiles.

To complete verification, you may be asked to demonstrate control or authority through methods such as:

• A business email address
• A business website or domain
• A telephone number
• Company registration information
• A business document
• Identity or authorisation evidence
• Another reasonable verification method

You must provide truthful and current information.

You must not submit altered, misleading, stolen or fraudulent verification material.

False or misleading verification information may result in:

• Rejection of the verification request
• Removal of a verification badge
• Suspension of the account
• Restriction of the business profile
• Removal of submitted content

Einzeo may repeat or update verification checks where reasonably necessary.

8. Meaning of verification

Verification confirms only the particular ownership, contact or control check completed at the time of verification.

A verification badge does not mean that Einzeo guarantees:

• The quality of the business
• The legality of its services
• Its professional competence
• Its licences or insurance
• Its financial condition
• Its reliability
• The accuracy of every profile detail
• Customer satisfaction

Business owners must not describe verification as an official government approval, professional certification or guarantee by Einzeo.

9. No guaranteed publication or placement

Submitting or claiming a business profile does not guarantee:

• Publication
• Immediate approval
• Verification
• A specific category
• A particular ranking
• A featured position
• A specific number of views
• Search-engine visibility
• Permanent availability

Einzeo may review, reject, delay, restrict or remove a submission where reasonably necessary.

Einzeo may also adjust:

• Categories
• Tags
• Formatting
• Image dimensions
• Capitalisation
• Spelling
• Layout
• Duplicate information

Such changes may be made to improve consistency, readability, search quality or platform security without changing the essential meaning of the submitted information.

10. Duplicate and incorrect listings

Einzeo may merge, redirect, restrict or remove duplicate business profiles.

If you find a duplicate, incorrect or unauthorised profile, you may submit a correction or removal request.

You may be asked to provide evidence showing:

• The correct business identity
• Your relationship to the business
• Which profile is current
• Which information is incorrect
• Whether the business has moved, closed or changed ownership

A request does not automatically guarantee complete removal where lawful public business information may still be displayed.

11. Images and media

Submitted images should accurately represent the business, location, services or products.

You must not upload:

• Misleading images
• Images copied without permission
• Images containing unlawful material
• Images that reveal private information without consent
• Unrelated promotional images
• Images containing harmful links or hidden code

Einzeo may resize, crop, compress or reformat images for display, performance and compatibility.

When you replace a logo, cover image or other media file, the previous version may be permanently deleted.

You should keep your own copies of all important images and content.

12. Offers, prices and claims

Prices, discounts, promotions and availability must be accurate and not misleading.

Where applicable, you are responsible for clearly stating:

• Total prices
• Additional charges
• Conditions of an offer
• Expiry dates
• Availability limitations
• Eligibility requirements
• Material restrictions

You must not publish false claims about competitors, qualifications, awards, popularity, results or guarantees.

Einzeo does not approve or verify every commercial claim before publication.

13. Customer relationships

Your business remains solely responsible for its relationship with customers and users.

This includes responsibility for:

• Appointments and bookings
• Contracts
• Payments
• Invoices
• Cancellations
• Refunds
• Warranties
• Complaints
• Customer support
• Product and service quality
• Delivery
• Damage or loss
• Legal notices
• Regulatory obligations

Einzeo is not a party to agreements between your business and users.

14. Reviews and responses

Business owners may be allowed to respond to reviews.

Responses must be respectful, relevant and lawful.

You must not:

• Threaten or harass reviewers
• Publish private customer information
• Offer undisclosed rewards for removing reviews
• Pressure users to change genuine reviews
• Submit fake positive reviews
• Arrange manipulated ratings
• Impersonate customers
• Make unsupported accusations

A negative review will not be removed solely because the business disagrees with it.

You may report reviews that you reasonably believe are fake, unlawful, abusive or unrelated to a genuine experience.

15. Permission to use submitted content

You retain ownership of content that you submit.

By submitting content, you grant Einzeo a non-exclusive, worldwide and royalty-free permission to:

• Store the content
• Reproduce it
• Display it on the website
• Resize or reformat it
• Organise and categorise it
• Distribute it through Einzeo services
• Use it to operate and promote the business directory

This permission applies only as reasonably necessary to operate, secure and promote Einzeo and the relevant business profile.

You remain responsible for ensuring that you have the right to grant this permission.

16. Account and profile security

You are responsible for protecting your account login details.

You must notify Einzeo if you believe that:

• Your account has been accessed without permission
• Someone has falsely claimed your business
• Your verification information has been misused
• An unauthorised person has changed the profile
• Your business email or domain has been compromised

Einzeo may temporarily restrict a profile or account while a security or ownership dispute is reviewed.

17. Moderation and enforcement

Einzeo may review business profiles and submitted content before or after publication.

Where reasonably necessary, Einzeo may:

• Request corrections
• Ask for supporting evidence
• Restrict profile visibility
• Reject changes
• Remove content
• Remove verification
• Suspend account access
• Prevent repeated submissions
• Close an account or profile

Such action may be taken where:

• Information appears false or misleading
• Required rights or permissions are missing
• Verification cannot be confirmed
• Content violates applicable law
• The profile creates a security or fraud risk
• These terms or the general Terms of Use are violated
• A competent authority requires action

18. Keeping your own records

Einzeo is not a permanent storage or backup service.

You should keep your own copies of:

• Business descriptions
• Images
• Logos
• Verification documents
• Customer communications
• Legal notices
• Other important information

Content may be removed, replaced or lost because of moderation, account closure, technical issues or service changes.

19. Changes to business features

Einzeo may change, add, limit or discontinue business-profile features where reasonably necessary.

This may include changes to:

• Verification methods
• Listing fields
• Categories
• Images
• Profile layouts
• Search and ranking systems
• Account functions
• Submission requirements

Continued publication of a profile does not guarantee that every existing feature will remain available.

20. Responsibility of the business

The submitting user and the business remain responsible for:

• The accuracy of submitted information
• The legality of submitted content
• Rights and permissions
• Business operations
• Customer relationships
• Contracts and payments
• Professional and regulatory obligations
• Legal notices
• Claims made in the business profile

Einzeo provides the directory platform but does not operate, manage or represent the listed business.

21. Contact and corrections

To report an unauthorised claim, request a correction or raise a concern about a business profile, contact:

[email protected]

Please include:

• The business name
• The profile URL
• Your relationship to the business
• A clear explanation of the request
• Relevant supporting evidence