These Terms of Use apply when you visit Einzeo, create an account, submit a business listing, publish a review, claim a business profile or use any other feature of the website.
By using Einzeo, you agree to follow these Terms of Use.
1. About Einzeo
Einzeo is an independently operated online directory that helps users discover businesses, services and useful local information.
Einzeo is not a government authority, public institution, chamber, trade association or official organisation.
Unless clearly stated otherwise, Einzeo is not affiliated with, endorsed by or officially connected to any business or organisation listed on the website.
2. Purpose of the directory
Einzeo provides information about businesses and services for general discovery and informational purposes.
Einzeo does not own, operate or control the businesses listed on the website.
Einzeo is not an agent, broker, employer, contractor, partner or representative of any listed business.
Any agreement, purchase, booking, payment or other interaction between you and a listed business takes place directly between you and that business.
You should independently check prices, qualifications, availability, licences, insurance, opening hours and other important details before using a service or entering into an agreement.
3. Accuracy of information
Einzeo aims to provide helpful and up-to-date information, but does not guarantee that every listing, description, address, telephone number, opening time, price, review or other piece of information is complete, accurate or current.
Information may be submitted by businesses, users or obtained from publicly available sources.
Businesses and services may change their information without notifying Einzeo.
You should contact the relevant business directly before relying on important information published on the website.
4. User accounts
Some features may require an account.
When creating or using an account, you agree to:
- Provide accurate and current information
- Keep your login details secure
- Not share your account with unauthorised persons
- Notify Einzeo if you believe your account has been compromised
- Accept responsibility for activity carried out through your account
You may not create an account using another person’s identity or falsely claim to represent a business or organisation.
5. Business listings and submissions
When you submit, edit or claim a business listing, you confirm that:
- The information is accurate to the best of your knowledge
- You are authorised to submit the information
- The content does not violate any law or third-party rights
- You have permission to use submitted images, logos, descriptions and contact details
- The listing does not contain misleading or deceptive claims
Submitting a listing does not guarantee that it will be approved, published, verified or displayed in a particular position.
6. Reviews
Reviews must be based on a genuine personal experience with the relevant business or service.
Reviews must be relevant, truthful and respectful.
You may not submit:
- Fake or fabricated reviews
- Reviews for businesses you have not genuinely interacted with
- Reviews intended to manipulate ratings
- Reviews posted in exchange for undisclosed payment, gifts or benefits
- Reviews containing threats, harassment or discriminatory content
- Reviews containing unnecessary personal or confidential information
- Reviews that falsely accuse a person or business of illegal activity
Business owners may respond to reviews but may not threaten, pressure or improperly reward users for changing or removing a review.
Einzeo does not verify every statement made in every review and does not guarantee that reviews represent the views of all customers.
7. Prohibited activities
You must not use Einzeo to:
- Publish false, deceptive or misleading information
- Impersonate another person, business or organisation
- Promote illegal products, services or activities
- Submit fake reviews or manipulate ratings
- Send spam or unsolicited advertising
- Harass, threaten or abuse other users
- Publish personal data without proper authorisation
- Infringe copyrights, trademarks or other intellectual-property rights
- Upload malware, harmful code or malicious links
- Attempt to gain unauthorised access to accounts, servers or website systems
- Interfere with the security or normal operation of the website
- Use automated tools to scrape, copy or overload the website without permission
- Circumvent account restrictions, moderation decisions or security measures
8. Business claims and verification
If you claim or request verification of a business profile, you must provide truthful and accurate information.
Einzeo may request evidence showing that you own, manage or are authorised to represent the business.
Verification only confirms that a particular ownership, contact or control check was successfully completed.
Verification does not mean that Einzeo guarantees or endorses:
- The quality of the business
- The legality of its services
- Its professional qualifications
- Its financial position
- Its reliability or trustworthiness
- The accuracy of every statement in the listing
A verification badge may be removed if information becomes outdated, misleading or cannot be confirmed.
9. Moderation
Einzeo may review submitted content before or after publication.
Where reasonably necessary, Einzeo may:
- Edit formatting, spelling or categorisation
- Request additional information
- Reject or delay publication
- Restrict the visibility of content
- Remove listings, reviews, images or other content
- Suspend or close accounts
- Remove verification status
- Prevent repeated submissions or misuse
These actions may be taken to enforce these Terms, protect users, prevent fraud, comply with legal obligations or maintain the quality and security of the directory.
There is no automatic right to publication, verification, a specific ranking, a particular number of views or permanent availability on the website.
10. Your content and permission to use it
You retain ownership of content that you submit to Einzeo.
By submitting content, you grant Einzeo a non-exclusive, worldwide and royalty-free permission to:
- Store and reproduce the content
- Display it on the website
- Resize or reformat images
- Correct formatting and presentation
- Categorise and organise the content
- Distribute it through Einzeo’s website and services
- Use it to operate, secure and promote the directory
This permission applies only as reasonably necessary to provide and promote Einzeo’s services.
The permission normally ends when the content is permanently removed, except where copies must temporarily remain in backups or be retained for security, legal or documentation purposes.
You confirm that you have all rights and permissions required to grant this permission.
11. Intellectual property
The Einzeo name, website design, software, databases, original texts, graphics and other original website materials may be protected by copyright, trademark or other intellectual-property laws.
You may use the website for normal personal or business-directory purposes.
You may not copy, reproduce, republish, sell or commercially exploit substantial parts of the website or database without permission.
Rights belonging to listed businesses, users and other third parties remain the property of their respective owners.
12. External websites and services
Einzeo may contain links to business websites, social-media pages, map services, booking platforms or other external services.
Einzeo does not control these external services and is not responsible for their content, availability, privacy practices, prices, products or services.
Opening or using an external link is at your own discretion. The external provider’s own terms and privacy policy apply.
13. Website availability
Einzeo may change, update, restrict or discontinue features where reasonably necessary.
The website may occasionally be unavailable because of maintenance, technical problems, security incidents or circumstances outside Einzeo’s reasonable control.
Einzeo does not guarantee uninterrupted access, permanent storage of content or continuous availability of every feature.
You should keep your own copy of any information or content that is important to you.
14. Suspension and termination
Einzeo may temporarily restrict or permanently close an account where there is a reasonable belief that:
- These Terms have been violated
- The account is being used fraudulently
- False information has been submitted
- Security has been compromised
- The account creates a risk for users or the website
- Suspension is required by law or a competent authority
Where appropriate and legally required, the affected user may receive information about the reason for the decision.
Users may stop using Einzeo at any time and may request account deletion in accordance with the Privacy Policy.
15. Liability
Einzeo is responsible for its own services only within the limits permitted by applicable law.
Einzeo is not responsible for the actions, services, products, statements, prices, availability or conduct of independent businesses listed on the website.
Einzeo is also not responsible for losses caused solely by inaccurate information supplied by users, businesses or external sources where Einzeo had no reasonable reason to know that the information was incorrect.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not legally permitted, including liability for intentional misconduct, gross negligence or injury to life, body or health.
Mandatory statutory and consumer rights remain unaffected.
16. Reporting problems
You may contact Einzeo if you believe that a listing, review, image or other content:
- Is inaccurate or outdated
- Violates your rights
- Contains unlawful content
- Includes personal information without permission
- Impersonates you or your business
- Violates these Terms of Use
Reports should include enough information to identify the relevant content and explain the problem.
Submitting a report does not guarantee that content will automatically be removed. Einzeo may review the available information and request additional evidence.
17. Changes to these Terms
These Terms may be updated when the website, its features, legal requirements or security practices change.
The latest version and its effective date will be published on this page.
Where applicable law requires separate notification or consent for an important change, Einzeo will provide it.
18. Applicable law
German law applies to these Terms to the extent legally permitted.
If you are a consumer, this choice of law does not remove any mandatory consumer protections that apply to you under the law of your country of residence.
Mandatory rules regarding competent courts and dispute resolution remain unaffected.
19. Contact
Questions or reports concerning these Terms of Use may be sent to:
Email: [email protected]